In case of technical difficulties entrants are advised to save a version of their core entry in word prior to submitting their entry.
Entrants have a maximum of 1,000 words in which to convince the judges that they are worthy of winning this award. 3 files of supporting material of no more than 4 pages each can also be included. Video footage can be also submitted but should be sent as a link within the main body of the entry and should be no more than 2 minutes in length.
Please include any information which will persuade the judges that this should be the winning entry for this category. Suggestions as to what could be covered are listed below.
- Give some background to the venue including how long it has been in existence and a summary of any recent renovations.
- Give details on the types of organisations who use the venue for their events and any particular long standing clients (if applicable).
- Describe why you feel your venue is particularly attractive for the clients you work with. What are the advantages of holding events at your venue as opposed to one of your competitors.
- Describe how you worked with your clients to ensure the facilities meet their needs and any technology requirements.
- Outline your approach to customer service and give examples of where you have excelled.
- Give insight into how you have offered excellence in your catering service.
- Outline your success in terms of attracting new clients to the venue and achieving high customer retention. Describe any particularly effective sales & marketing initiatives which have contributed to this success.
- Give any other information regarding the venue which you think would help convince the judges that you should win this award. What makes your venue unique? In what ways have you been particularly innovative?
